PRIVACY POLICY
This Privacy Policy applies to www.viAct.ai (the “Website”) and the services operated by Customindz Inc. (“Company,” “we,” “us,” or “viAct”). This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and our products and services (the “Services”).
1. About viAct
viAct is an AI-enabled computer-vision platform for construction and infrastructure monitoring. Customers deploy cameras at project sites, and the platform processes video and image data to generate analytics, alerts, and operational insights.
2. Information We Collect
2.1 Personal Information
We may collect:
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name, title, employer
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email address and phone number
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login credentials
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billing and payment details
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IP address and device identifiers
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communications with us
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demo or trial submissions
2.2 Customer Content
Video, images, and site data uploaded to the Services by customers (“Customer Content”). viAct acts as a service provider or processor for this data.
2.3 Usage and Technical Information
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browser type and OS
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pages visited
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timestamps
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referral URLs
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network data
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cookies and pixels
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate, secure, analyze, and market our Website. Browser controls allow you to manage cookies, though some features may not work properly without them.
Third parties providing analytics or advertising may use their own tracking tools subject to their policies.
4. Public Areas and Social Media
Information posted on blogs, testimonials, or social-media widgets may be visible to others. Interactions with third-party features are governed by their privacy policies.
5. How We Use Information
We use information to:
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provide Services
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respond to inquiries
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manage accounts
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improve products
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conduct analytics
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secure systems
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comply with law
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send marketing communications (opt-out available)
6. How We Share Information
We may share information with:
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affiliates and subsidiaries
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cloud hosts and vendors
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professional advisers
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payment processors
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regulators or law enforcement
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acquirers in a transaction
We do not sell Personal Information.
7. Advertising and Analytics
We may engage advertising partners to show interest-based ads. You can opt out using platform-specific tools or browser settings.
8. Data Security
We apply reasonable administrative, technical, and physical safeguards. No system is completely secure.
9. International Data Transfers
Your information may be processed in other countries. Where required by law, we use approved safeguards such as standard contractual clauses.
10. Your Rights
Depending on your location, you may request:
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access
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correction
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deletion
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restriction
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objection
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portability
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to lodge complaints with regulators
Contact: info@viact.ai
11. Data Retention
We retain information as long as needed to provide Services, meet legal obligations, resolve disputes, and enforce agreements.
12. Marketing Communications
You may unsubscribe at any time. Service notices may still be sent.
13. Children’s Privacy
Our Services are for business use only and not intended for individuals under 16.
14. Changes to This Policy
We may update this Policy periodically. Material changes will be posted or notified electronically.