Facility management is crucial for the commercial as well as the non-commercial organizations. Merely constructing the built environment is not enough. In order to ensure the longevity of the built environment along with the smooth functioning of all the operations in the facilities, it is essential for organizations to ensure a constant and uninterrupted flow of communication, knowledge sharing, efficiency and innovation in the facility. It is the responsibility of the facility managers (FMs) to ensure that the systems in a built environment work together, that the facilitates fulfil the purposes they are intended to, and that the personnel are heathy and productive. However, in this process of keeping their facilities in good shape, the facility managers generally face numerus facility management challenges.
This blog thus attempts at explaining the common facility management challenges faced by the facility managers and different ways how AI in facilities management helps mitigate these challenges.
What is Facility Management?
Facility Management simply defined is “an organizational function which integrates people, place and processes within the built environment with the purpose of improving the quality of life of the people living/working within the facility and the productivity of the core business”. Facility management tasks supports the operations of each organization, starting from executive suite to parking lots, to create an environment where the systems work together without obtrusion.
The facility management industry is growing rapidly, especially after the outbreak of the COVID-19 pandemic, that bought the notion of health & safety in organization to the top priority. The facility managers are now considered a crucial part of every organization as they contribute significantly to an organization's strategy and bottom-line in a number of ways, like contributing to operational efficiencies, planning & delivering infrastructural needs to reinforce productivity, promote sustainable strategies for long-term cost management, boost security, and so much more.
Facility management is thus, the supporting activities that ensures the functionality, comfort, safety, efficiency, and sustainability of the built environment.
What are the Common Facility Management Challenges Faced by the Facility Managers?
Facility risks are crucial to high levels of customer experience and thus, facility managers face a number of challenges while ensuring the smooth functioning of the business operations. Some of the common facility management challenges are:
How Can viAct Aid Facility Managers?
Studies have shown that companies adopting effective facilities management witness 59% lesser turnover rates, 17% more productivity & 41% lesser absenteeism. Looking into the growing importance of facility management and the increasing complexities in managing facilities in the present times, viAct has bought about a smart navigation system that uses AI for facility management, IoT and video analytics to enable the facility managers to redefine facility management and ensure fool-proof infrastructure maintenance with the use of real-time & historical data.
The video analytics system has infinite capabilities to ease the maintenance of any facility by bringing transparency in the flow of facility information. viAct’s AI monitoring platform records the whereabouts of each non-compliant act taken place in facility. On the top of it, the system of instant alerts enables the facility managers to instantly get aware of any non-compliance and thus take immediate steps before it is too late.
viAct’s automated navigation system offers the following solutions to aid the facility mangers:
Security Surveillance: Security surveillance in facilities is important to protect both physical and intellectual property in facilities. Theft & burglary, tailgating, vandalism, violence, and unaccounted visitors are some of the common security challenges faced by the facility mangers in ensuring facility security.
However, viAct’s AI-enabled solutions for facilities security management, like Automated Facial Recognition, Unauthorized Entry Detection, Incident logs, People Fighting Detection and the like uses industrial-grade video analytics to help ensure the holistic safety of people, property and physical assets. Not only this, the AI monitoring solutions for security management of facilities also enables remote monitoring of facilities.
Space Management: Space management in facilities is critical to maximize efficiency and productivity in an organization, while at the same time, save pennies that are otherwise wasted due to unused space/ improper space usage. Space planning, space utilization, space optimization, and assets arrangement are some of the major space management problems.
In this regard, viAct’s smart navigation system offers various AI monitoring solutions for space management in facilities, like Real-time Space Occupancy Monitoring, Automated People Counting, Real-time Utilization Detection, and many more. Moreover, the facility managers can also have heat-map views of facility in viAct’s AI monitoring platform. Thus, using these solutions one can easily optimize space, minimize management costs and augment productivity & creativity amongst the employees in the workplace.
Waste Management: Wastes management constitutes one of the crucial day-to-day activities with which the facility mangers are involved. The manner of waste management not only determines the quality of maintenance and efficiency of operations, but also has significant impacts on the occupants’ experience. Improper wastes classification, over-flowing bins, mixed dumping of organic & inorganic/ solid & liquid wastes, and lack of on-source segregation constitutes some of the prime waste management challenges in the facilities.
However, the video analytics powered solutions for effective wastes management by viAct helps identify the areas for improvement and methods to reduce wastes through its various solutions like Real-time Bin Monitoring, Wastes Segregation & Classification, Efficient Waste Collection Planning, Over-flowing Bin Alerts and several others.
Predictive Maintenance: Predictive Maintenance allows facility managers to detect issues before they become problems. It helps prevent failures, improve operational life spans, and improve comfort for the facility occupants. Execution of predictive maintenance activities, privacy & security concerns, lack of skilled team for undertaking predictive maintenance activities, and high costs are some of the common challenges faced by the facility managers while implementing predictive maintenance in facilities.
In consonance with this, viAct offers a number of solutions to the facility mangers from Automated Cracks Detection & Alerts to Water Pipe Monitoring to Anomalies Detection in Machineries that eases their task of predictive maintenance and enhances the experience of the occupants in the facility.
Thus, viAct’s smart AI navigation system transforms facilities into smarter infrastructures with centralized flow and data-driven insights to improve occupant’s experience by 85%, reduce operational costs by 80% and reduce security breaches by 90% in facilities.
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